Comments on: Air Deccan sucks

By: MK Sangoi

MK Sangoi — Sun, 14 Sep 2008 07:27:40 +0000

Yatra & AirDeccan SUCKS.Yatra booking refrence number is 7B7MIA with AirDeccan PNR 8248332 was cancelled on 5/8/08 for Sec Kandla-Mumbai for travel date 6/9/08 for 3 paxs, MK Sangoi,HM Sangoi,HK Sangoi.After numerous follow-up with Air Deccan people,everytime I receive a standard reply that it will be done in a 3 days.The Booking amt was Rs.13047 & refund amt is Rs.10647. Numerous calls to Mr Eshwar Singh (supposed to be Refund Officer) on his mobile 09986712197 & Mr.Somaiya go unattended.
I have spoken to numerous people at the Call centre (Chandrakala etc…), wasted hundreds of rupees in STD Calls. Also Yatra who is supposed to be my booking agent, washes its hand away in AirDeccan refund cases, saying that the customer directly needs to follow up on that.
Since the booking is made thru Yatra , why wouldn’t Yatra take care of the Refund as well. So to sum it ‘is yatra the no.1 travel website ?’ Yes definately its no. 1 in phasaoing.
AND AIR DECCAN STILL SUCKS

By: Russell

Russell — Mon, 11 Aug 2008 20:08:10 +0000

After reading what could be a book of negative letters about Deccan and having had my own nightmarish experience the one time I was forced to use them, I’ve now decided to use alternative land transportation on the short flight from DEL to Derhadun. Because of a 7 hour delay on a LUH-DEL departure, I missed my international connection and had to scramble for costly emergency accomodations in Delhi. I’ve traveled internationally for many years and have never experienced such lack of consideration and neglect for clients by an airline. As in the case of almost all of these postings, I tried to contact Deccan by phone and email but never received a reply. Their phone only had a message service and the emails also went ignored. This carrier sets the standard for irresponsibility and disdain for passanger rights and equity.
My only recourse for my past expensive experience is to avoid useing them again even if they are the only carrier ’serving’ that destination.

By: AIR DECCAN

AIR DECCAN — Fri, 18 Jul 2008 06:44:25 +0000

If you made an online transaction to buy your ticket that means you made the mistake of making the transaction twice, on the other hand if you booked your ticket at the airport they will refund your money. Please Dont make accusations un-necessarily.

By: sharma

sharma — Sun, 18 Nov 2007 15:48:14 +0000

Air Deccan is a fucker

By: Aks

Aks — Tue, 25 Sep 2007 08:00:34 +0000

AIRDECCAN SUCKS BIG TIME
They charged me twice for a single transaction.. didn’t refund that money, nor have I got refund on other tickets that I canceled. Apart from that they are the biggest losers I have seen…
FEEL LIKE TRASHING THEM AND KICKING THEM HARD ON THEIR Asses

By: Sandeep Kar

Sandeep Kar — Thu, 20 Sep 2007 14:29:38 +0000

Hi,
I’ve had delayed refund response, where the amount for ticket was dedunted twice from card while net booking n not refunded till now after a month also, in CAL- Bhubaneswar flight on 20th Sept 2007.
contact me @ infotek666-net@yahoo.co.in if u plan 2 sue deccan…

By: Malhotra

Malhotra — Wed, 05 Sep 2007 18:45:20 +0000

Air Deccan Sucks!! they r not airlines for everyone…they r just fooling indians..By the way,i never travelled with air deccan,neither will i anyday,i prefer bus/train rather than such a worthless airline.And to remember,jetlite/go air/spice jet are having same fares approx,or in some cases just one or two hundred rupees extra.To save those few bucks,dnt spoil ur time or indirectly for delays u spend up,more than 200-300Rs inside the airport.

By: VJR

VJR — Thu, 30 Aug 2007 13:26:30 +0000

well as some one said above, Air deccan is a flt for everyone who is not in hurry just a holiday preferably all by himself or ehrself or just a young couple freaking out at low cost to wind their way outs.
well it is vfm value for money when the price u get is low.
cheers to capt. gopinath & vijay mallaya and co…

By: harish

harish — Fri, 17 Aug 2007 11:38:29 +0000

i want to see

By: bimith

bimith — Fri, 03 Aug 2007 06:03:06 +0000

as of me airdeccan is ment for common man travelling with in india not for official and emergency.it is good for casual travel .for me air deccan is boon as it help me to travel from delhi to trivandrum for 2500 rupee 4-5 times in year as iam working in delhi and my home is at trivandrum
dont blame airdeccan it is a great initiative by capt Gopinath .

By: Rajesh

Rajesh — Thu, 26 Jul 2007 06:29:08 +0000

Instead of cribbing about the service provided by air deccan better pass it on to your friends and dear ones..if everyone of us does this we could prevent lot of people from travelling through air deccan..when their business is hit they will come back to their senses..nothing hurts like loss of revenues..so we as consumers know the better way to teach these rascals a lesson

By: Sanjay Dhar

Sanjay Dhar — Mon, 16 Jul 2007 07:50:37 +0000

I was travelling from Kolkata to Chennai on the 11.30am flight on 29/06/2007. My return was on same day 20.00 hrs flight from Chennai to Kolkata.
I had a small hand bag and no luggage. I were to attend a seminar in a college for 2 hours. I called them to send the car to the airport in Chennai to pick me up. I went to Kolkata airport on time, took the boarding pass, did security check and asked when the flight is departing. I was told by Air Deccan staff to leave the queue as my flight departure is not shown on the departure gate, and there was no msg also on the TV screen. There was no announcement either. As I never knew that you have to board Air Deccan the way you board a crwded suburban train, I waited for their announcement and departure instructions on gate 2A. When it showed at 11.28am, I gave my boarding pass to the gate staff of Air Deccan to be told the flight has left.
This was nothing but a fraud case by the airlines as I was attentive to all announcements, to all instructions, and even proactively asked their staff of deparuter details to which they deliberately misled me.
A police report was filed immediately with Kolkata Airport Police for physically not allowing me to board the flight as the flight departed much later after they prevented me to board the same – as per the airport duty manager.
The investigating officer of the police station was barked at, and Air Deccan employeed misbehaved in the most filthiest of manner with me.
DGCA needs to act on such behaviour and modus operandi of the operator.

By: poojitha

poojitha — Mon, 18 Jun 2007 11:12:51 +0000

i m doing a study on air deccan and the consumer perception change over the merger with Kingfisher airlines. if you would .ike to be a part of my study pl give me your contact details and i shall call you. thank you

By: ramakant

ramakant — Thu, 14 Jun 2007 05:29:14 +0000

Air deccan is the best. Use it only as a point to point airline, never have connecting flights after travelling by it. And I dont see why people would want to eat and drink on a flight. Eat and drink after you reach the destination. Do you guys eat and drink in buses? Carry an umbrella(its in the aircraft logo). Travelling by air deccan is supposed to be a thril ride so use backpacks and make sure you wear sports shoes in case smoke fills the cabin and you have to make a run for it. If you reach the destination then you have made it, congratulate yourself and tell all your friends. Women, children and men with responsibilities and no insurance should not fly this airline. Everybody should have insurance before they board.

By: Hawkeye

Hawkeye — Mon, 11 Jun 2007 12:46:31 +0000

Hi,
I am planning a class action against Air Deccan in the Consumer Court for delayed refunds. Please mail me ALL details if you are interested.
NOTE: This is *only* for delayed refunds, NOTHING else. If you have had a problem with delayed refunds, let me know. Other sob stories will be deleted.