Tag Archives: fail

A Developer’s Open Letter to RIM

Jamie Murai has written an open letter to RIM, the company behind Blackberry and Playbook. Jamie talks about his experience of setting up development environment for Playbook application development.

It seems, RIM has failed to attract developers, the credit goes to broken development process and tool-chain. One has to spend good amount of time (and money?) setting up development environment, building application and deploying the same to marketplaces.

Why would developers bother looking at Playbook development, when they have better options (iOS and Google Android), where  development, deployment and monetization is relatively very-very simpler.

Developer usability is very important. Any company that relies on developer community/ecosystem for their growth, should take some lessons from Jamie Murai’s open-letter, which enlists some important points/issues.

Read Jamie Murai’s Open Letter To RIM’s Developer Relations.

Apple Service – my experience

My macbook has started having problems now, after 29 months. It had some problems around an year back but I got it fixed at a local reseller more on personal terms than professional (via Apple Support).

Apple has great products but any great product without good service is of no use. Specially, now I am in a city where I would not find any Apple reseller or service-provider. I don’t want to travel to New Delhi or even Lucknow, there is no certainty that things would be done in time or would be done at all. I am not sure, if local service-providers are trained enough to do quality service?

Apple needs it’s own centers.

Anyway, it seems Apple is yet to grow in India. Perhaps, they would, since their products are quite competitive with other brands in India.
BTW! My macbook might qualify for battery-extension program, but Apple tech support and customer relationship deny that. They say, your macbook is too old (29 months) and battery should be replaced, oh that means I am going to pay at least 4-5 K (INR)?

BTW! I am quite impressed to see HP’s support in Kanpur, if not India. They are amazing, we have got some 4-5 HP notebooks and it’s really impressive to see how HP has been good to us. They don’t even keep our notebooks, if hardware procurement is required and it might take days, they would rather call us as soon as hardware is available and replace things on spot. That’s nice thing, they really understand how important a notebook is to it’s owner.

I was avoiding to write about Apple Service, but I couldn’t resist specially after being denied to the support I am supposed to get, even when I explained them how hard it is to get service done here.

Adobe online store issues – Unable to buy Flexbuilder

As you know, it’s impossible to buy Adobe‘s software from India, I mean using their website. I have raised this issue couples of times in past. Actually, there is no India store and you can’t even change your country to India in Adobe account details.

Anyway, this time, I wanted to buy Adobe Flexbuilder 3 upgrade for one of my team member, I don’t need it because I am very happy with VIM + Flex/AIR SDK.

I requested a friend of mine, who is in USA, to buy Flexbuilder upgrade for me, he tried many times to buy the same using his all cards and what not, no success.

This time problem is with Adobe US store application, which is done in Flex, it throws weird errors as you can see below:

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Google monopoly – no more text-link-ads?

Google hates text-link-ads, I heard about it via Aral’s post. When I checked, I found search-result count related to me and my blog have gone down a lot.

Google is trying to control bloggers by not letting them use any other competitor products like text-link-ads?

Google adsense sucks, hence people use other stuff (TLA etc). It all sounds like M$ approach. I had never imagined, Google would do that.